The Joint Admissions and Matriculation Board (JAMB) has reviewed its policy on registered phone numbers and email addresses, allowing candidates who have genuinely lost access to their contact details to update them through a controlled process.
The development provides a route for eligible candidates who can no longer access the phone number or email address used during registration to seek changes to their records.
Reports by Punch and other Nigerian media outlets indicate that the board has approved a controlled procedure for such updates, including a one-time change arrangement for registered GSM numbers and email addresses.
Controlled Update Process
The revised policy is intended to address situations in which candidates lose access to their registered contact details. The update process is subject to the conditions and procedures established by JAMB.
Candidates should use official JAMB channels to confirm eligibility, requirements and any applicable restrictions before attempting to change their details.
The policy change does not mean that candidates can freely alter registration information without verification. The board’s procedures remain relevant to maintaining the integrity of candidate records.
Implications for UTME Candidates
Registered phone numbers and email addresses play an important role in candidate communication and access to JAMB-related services.
The revised policy may assist candidates who have experienced genuine loss of access to their original details, while the controlled nature of the process is intended to ensure that changes are properly authorised.
Candidates seeking to use the service should consult JAMB’s official website and designated service channels for the current process and instructions.